PERT Practice Test 2025 – Comprehensive Study Guide for Postsecondary Education Readiness Success!

The sentence that best exemplifies empathy in communication is one where the speaker acknowledges the feelings of the other person directly, showing an understanding of their emotional experience. The phrase "I understand how frustrating it can be to face such challenges" demonstrates this by expressing a personal recognition of the frustration the other person might be feeling. This builds a connection, as it validates their experience and communicates that the speaker is trying to relate to their emotions.

Empathy is about entering into another person's emotional world and resonating with their experiences, and this sentence captures that essence effectively. By using the word "understand," it conveys a deeper level of engagement, suggesting the speaker has taken the time to appreciate the difficulty of the situation from the other person's perspective. Other sentences may acknowledge feelings or offer encouragement, but they do not encapsulate the same level of personal connection and understanding inherent in the correct answer.